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	<title>Terry Crouch</title>
	<link>http://auditelconsultants.co.uk/terrycrouch</link>
	<description>Just another Auditel Consultant Blogs weblog</description>
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		<title>&#8216;Big six&#8217; energy firms had 4 million complaints last year</title>
		<description><![CDATA[Which? has released the results of it&#8217;s satisfaction survey 2012 on the best and worst energy suppliers. Although 14 suppliers are listed for England, Wales and Scotland for most business customers it&#8217;s the &#8216;big six&#8217; that they are most likely to use that managed to tot up a unimpressive 4 million complaints last year. Mistakes on [...]]]></description>
		<link>http://auditelconsultants.co.uk/terrycrouch/2012/01/11/big-six-energy-firms-had-4-million-complaints-last-year/</link>
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		<title>Why Should I Benchmark?</title>
		<description><![CDATA[Benchmarking helps your company to compare how well you are performing against others and identifies whether your company is at a disadvantage. Whether you are benchmarking to increase productivity or reduce operating expenses, driving best-in-class performance through benchmarking may increase efficiencies, profitability, and improve customer service. The IoD has recently published a useful Directors Briefing [...]]]></description>
		<link>http://auditelconsultants.co.uk/terrycrouch/2011/11/08/why-should-i-benchmark/</link>
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		<title>£7.7 billion lost ignoring energy efficiency measures</title>
		<description><![CDATA[Last week EON published the findings of a survey that nearly four million of the UK&#8217;s 4.8 million small businesses are potentially missing out on £7.7 billion every year by not implementing energy efficiency measures. Over 4 million  don&#8217;t have lighting timers or motion sensors in their workplace; Over 600,000 admit to leaving the windows open when [...]]]></description>
		<link>http://auditelconsultants.co.uk/terrycrouch/2011/11/01/7-7-billion-lost-ignoring-energy-efficiency-measures/</link>
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		<title>Automatically Renewable Contracts &#8211; End of the Line</title>
		<description><![CDATA[Ofcom today announced a decision to amend General Condition 9 in order to prohibit Automatically Renewable Contracts (ARCs also referred to as rollover contracts or rollovers) to residential customers and small businesses with no more than ten employees in the fixed voice and broadband sectors. For fixed voice and fixed broadband residential and small business [...]]]></description>
		<link>http://auditelconsultants.co.uk/terrycrouch/2011/09/13/automatically-renewable-contracts-end-of-the-line/</link>
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		<title>Celebrating the UK’s best business talent – Auditel to sponsor the 2011 IoD Director of the Year Awards UK Final – Large Company</title>
		<description><![CDATA[On Friday 23rd September, the IoD Director of the Year UK Awards UK Final ceremony will take place at London’s Lancaster Hotel at a special celebratory lunch. The event is the IoD’s premier event in their calendar. This year’s Director of the Year Awards have once again attracted an abundance of exciting high-calibre entrants from [...]]]></description>
		<link>http://auditelconsultants.co.uk/terrycrouch/2011/08/31/celebrating-the-uk%e2%80%99s-best-business-talent-%e2%80%93-auditel-to-sponsor-the-2011-iod-director-of-the-year-awards-uk-final-%e2%80%93-large-company/</link>
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		<title>Academy Status</title>
		<description><![CDATA[As of the 3rd of June 1244 schools have applied to be an academy of which 831 have been approved. There are many benefits to Academy Status not least having control of  a slice of budget that is at the moment used by the local authority in providing centralised services. As an Academy this would instead be received [...]]]></description>
		<link>http://auditelconsultants.co.uk/terrycrouch/2011/06/09/academy-status/</link>
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		<title>Eliminating Financial Waste in Care Homes</title>
		<description><![CDATA[The care sector is facing huge challenges at the current time. Stagnant revenue growth and increasing costs are squeezing profitability for many care providers. At the Care Show, Bournemouth International Centre, 29th and 30th March 2011,  Cost Management Consultants Kien Lac and Terry Crouch will discuss how to tackle spiralling costs and ultimately sustain or [...]]]></description>
		<link>http://auditelconsultants.co.uk/terrycrouch/2011/03/07/eliminating-financial-waste-in-care-homes/</link>
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		<title>Energy Management How the FD can make a difference</title>
		<description><![CDATA[I&#8217;ve just been reading a report published by FinancialDirector and AccountancyAge of the results of a survey carried out by British Gas Business of 200 Finance Directors. The survey was designed to obtain an understanding of the twin issues of energy use and cost and how this would affect businesses in 2011. When asked to rate their [...]]]></description>
		<link>http://auditelconsultants.co.uk/terrycrouch/2011/03/01/energy-management-how-the-fd-can-make-a-difference/</link>
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		<title>The Royal Air Force Museum</title>
		<description><![CDATA[The Royal Air Force Museum is Britain’s only national museum dedicated wholly to aviation. Occupying two public sites at Hendon in North London and Cosford in Shropshire, with a reserve collection kept in Stafford, the museum attracts over half a million visitors every year and tells the story of powered flight from early bi-planes to [...]]]></description>
		<link>http://auditelconsultants.co.uk/terrycrouch/2011/02/07/the-royal-air-force-museum/</link>
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		<title>Electricity and Gas Back Demands on the Increase?</title>
		<description><![CDATA[Two articles on the BBC website in the last 3 days (see links below) have bought to the public attention an increasing trend seen by Auditel by utility companies, since the financial crisis started to bite, taking a more pro-active approach in revenue analysis and financial recovery. In a similar approach to that taken by Auditel [...]]]></description>
		<link>http://auditelconsultants.co.uk/terrycrouch/2011/01/06/electricity-and-gas-back-demands-on-the-increase/</link>
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