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- Terry Crouch
‘Big six’ energy firms had 4 million complaints last year
11 Jan 2012 | Filed under: Energy market, Industry NewsWhich? has released the results of it’s satisfaction survey 2012 on the best and worst energy suppliers. Although 14 suppliers are listed for England, Wales and Scotland for most business customers it’s the ‘big six’ that they are most likely to use that managed to tot up a unimpressive 4 million complaints last year. Mistakes on [...]
Why Should I Benchmark?
08 Nov 2011 | Filed under: BenchmarkingBenchmarking helps your company to compare how well you are performing against others and identifies whether your company is at a disadvantage. Whether you are benchmarking to increase productivity or reduce operating expenses, driving best-in-class performance through benchmarking may increase efficiencies, profitability, and improve customer service. The IoD has recently published a useful Directors Briefing [...]
£7.7 billion lost ignoring energy efficiency measures
01 Nov 2011 | Filed under: Energy market, Industry NewsLast week EON published the findings of a survey that nearly four million of the UK’s 4.8 million small businesses are potentially missing out on £7.7 billion every year by not implementing energy efficiency measures. Over 4 million don’t have lighting timers or motion sensors in their workplace; Over 600,000 admit to leaving the windows open when [...]
Automatically Renewable Contracts – End of the Line
13 Sep 2011 | Filed under: UncategorizedOfcom today announced a decision to amend General Condition 9 in order to prohibit Automatically Renewable Contracts (ARCs also referred to as rollover contracts or rollovers) to residential customers and small businesses with no more than ten employees in the fixed voice and broadband sectors. For fixed voice and fixed broadband residential and small business [...]
Celebrating the UK’s best business talent – Auditel to sponsor the 2011 IoD Director of the Year Awards UK Final – Large Company
31 Aug 2011 | Filed under: Industry NewsOn Friday 23rd September, the IoD Director of the Year UK Awards UK Final ceremony will take place at London’s Lancaster Hotel at a special celebratory lunch. The event is the IoD’s premier event in their calendar. This year’s Director of the Year Awards have once again attracted an abundance of exciting high-calibre entrants from [...]
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- ‘Big six’ energy firms had 4 million complaints last year
- Why Should I Benchmark?
- £7.7 billion lost ignoring energy efficiency measures
- Automatically Renewable Contracts – End of the Line
- Celebrating the UK’s best business talent – Auditel to sponsor the 2011 IoD Director of the Year Awards UK Final – Large Company
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