• Auditel Consultant:
  •  Terry Crouch

It’s easier to Save than to Sell

19 Apr 2012 | Filed under: Energy market, FREE Business Health Check

Why should you be interested in Cost Management? I’ll let the maths do the talking. If you spend £100,000 per year on energy, I am currently obtaining savings for my clients of just over 20% on average, you would have to increase sales by £200,000 per annum – that is based on a net profit [...]

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‘Big six’ energy firms had 4 million complaints last year

11 Jan 2012 | Filed under: Energy market, Industry News

Which? has released the results of it’s satisfaction survey 2012 on the best and worst energy suppliers. Although 14 suppliers are listed for England, Wales and Scotland for most business customers it’s the ‘big six’ that they are most likely to use that managed to tot up a unimpressive 4 million complaints last year. Mistakes on [...]

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Why Should I Benchmark?

08 Nov 2011 | Filed under: Benchmarking

Benchmarking helps your company to compare how well you are performing against others and identifies whether your company is at a disadvantage. Whether you are benchmarking to increase productivity or reduce operating expenses, driving best-in-class performance through benchmarking may increase efficiencies, profitability, and improve customer service. The IoD has recently published a useful Directors Briefing [...]

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£7.7 billion lost ignoring energy efficiency measures

01 Nov 2011 | Filed under: Energy market, Industry News

Last week EON published the findings of a survey that nearly four million of the UK’s 4.8 million small businesses are potentially missing out on £7.7 billion every year by not implementing energy efficiency measures. Over 4 million  don’t have lighting timers or motion sensors in their workplace; Over 600,000 admit to leaving the windows open when [...]

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Automatically Renewable Contracts – End of the Line

13 Sep 2011 | Filed under: Uncategorized

Ofcom today announced a decision to amend General Condition 9 in order to prohibit Automatically Renewable Contracts (ARCs also referred to as rollover contracts or rollovers) to residential customers and small businesses with no more than ten employees in the fixed voice and broadband sectors. For fixed voice and fixed broadband residential and small business [...]

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