From the 18th of March 2010 telecoms companies in the UK will have to adhere to strict new Ofcom rules to stop the mis-selling and slamming of landline services, or face fines of up to 10 per cent of their turnover.
The new rules are designed to strengthen protection for consumers and enable Ofcom to take swift and more effective action against telecoms providers that break them.
The full news release can be found here
http://www.ofcom.org.uk/media/news/2010/03/nr_20100317