Reported in the Daily Telegraph along with £200,000 on Directory Enquiries. I doubt any Auditel clients would find themselves in this situation of runaway Directory Enquiries or Speaking Clock charges as our detailed exception reporting will have picked this up before it got out of hand. Where problems occur with example, Premium Rate calls, (what [...]
For anyone trying to work out where our country’s money has gone: http://www.youtube.com/watch?v=5D0VhS8qXT0
If you’ve ever been disappointed that your Broadband speed is nowhere near the ‘up to’ speed quoted by your ISP, a means of benchmarking broadband speed is now available. On Monday, OFCOM launched the UK’s first interactive map of fixed Broadband (or ADSL), using actual data provided by communications providers about the UK’s broadband infrastructure. The [...]
Gas prices have historically tended to track the price of oil. With prices so high now that extracting Shale gas from rock using the ‘fracking’ process has become viable, global gas prices are becoming de-coupled from oil prices. This was mentioned in presentations at the Energy Event that I attended last week in Birmingham. This [...]
Occasionally, we some across clients who appear to be receiving free gas or electricity. In reality, there is no such thing as a free lunch and there are generally two common reasons for this. Either the supplier has ‘forgotten’ to bill the supply or the meter is what is called ‘shipperless’ and has not been [...]