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	<title>Nigel Collins</title>
	<link>http://auditelconsultants.co.uk/nigelcollins</link>
	<description>Just another Auditel Consultant Blogs weblog</description>
	<lastBuildDate>Mon, 23 Jan 2012 15:40:27 +0000</lastBuildDate>
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		<title>Framework Housing Association</title>
		<description><![CDATA[Framework is a homelessness charity, based in Nottinghamshire, providing housing, support, training, care and resettlement services to thousands of homeless and vulnerable people in the East Midlands, Lincolnshire and parts of South Yorkshire. With Government Grants being cut, the need to make sure that running costs are as efficient as possible has never been more [...]]]></description>
		<link>http://auditelconsultants.co.uk/nigelcollins/2012/01/23/framework-housing-association/</link>
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		<title>Met Police spent £35,000 on 115,000 calls to the speaking clock</title>
		<description><![CDATA[Reported in the Daily Telegraph along with £200,000 on Directory Enquiries. I doubt any Auditel clients would find themselves in this situation of runaway Directory Enquiries or Speaking Clock charges as our detailed exception reporting will have picked this up before it got out of hand. Where problems occur with example, Premium Rate calls, (what [...]]]></description>
		<link>http://auditelconsultants.co.uk/nigelcollins/2012/01/19/met-police-spent-35000-on-115000-calls-to-the-speaking-clock/</link>
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		<title>Why are we having to bail out European countries? &#8211; an idiot&#8217;s guide!</title>
		<description><![CDATA[For anyone trying to work out where our country&#8217;s money has gone: http://www.youtube.com/watch?v=5D0VhS8qXT0]]></description>
		<link>http://auditelconsultants.co.uk/nigelcollins/2011/10/03/why-are-we-having-to-bail-out-european-countries-an-idiots-guide/</link>
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		<title>Broadband Speed Map from OFCOM</title>
		<description><![CDATA[If you&#8217;ve ever been disappointed that your Broadband speed is nowhere near the &#8216;up to&#8217; speed quoted by your ISP, a means of benchmarking broadband speed is now available. On Monday, OFCOM launched the UK&#8217;s first interactive map of fixed Broadband (or ADSL), using actual data provided by communications providers about the UK’s broadband infrastructure. The [...]]]></description>
		<link>http://auditelconsultants.co.uk/nigelcollins/2011/07/06/broadband-speed-map-from-ofcom/</link>
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		<title>Shale Gas</title>
		<description><![CDATA[Gas prices have historically tended to track the price of oil. With prices so high now that extracting Shale gas from rock using the &#8216;fracking&#8217; process has become viable, global gas prices are becoming de-coupled from oil prices. This was mentioned in presentations at the Energy Event that I attended last week in Birmingham. This [...]]]></description>
		<link>http://auditelconsultants.co.uk/nigelcollins/2011/05/10/shale-gas/</link>
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		<title>What should you do if you are receiving free gas (or electricity)?</title>
		<description><![CDATA[Occasionally, we some across clients who appear to be receiving free gas or electricity. In reality, there is no such thing as a free lunch and there are generally two common reasons for this. Either the supplier has &#8216;forgotten&#8217; to bill the supply or the meter is what is called &#8216;shipperless&#8217; and has not been [...]]]></description>
		<link>http://auditelconsultants.co.uk/nigelcollins/2011/03/10/what-should-you-do-if-you-are-receiving-free-gas-or-electricity/</link>
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		<title>Smart Metering being rolled out</title>
		<description><![CDATA[A number of electricity suppliers, including British Gas are rolling out the installation of smart meters ahead of them becoming mandatory. Customers accepting the offer to have these installed &#8216;free&#8217; should get more accurate billing but to obtain half hourly data for AM&#38;T (monitoring and targeting of energy usage), there will be an extra cost. [...]]]></description>
		<link>http://auditelconsultants.co.uk/nigelcollins/2011/01/19/smart-metering-being-rolled-out/</link>
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		<title>Recession and Winter Weather &#8211; Impact on Gas Contracts</title>
		<description><![CDATA[Having today just attended a review meeting with one of our major gas suppliers, I now have a better understanding of why &#8216;take or pay&#8217; clauses have to be imposed. Fixed price gas contracts are priced based on the annual quantity. The AQ is fixed by National Grid (TRANSCO) and is based on historic monthly [...]]]></description>
		<link>http://auditelconsultants.co.uk/nigelcollins/2010/12/06/recession-and-winter-weather-impact-on-gas-contracts/</link>
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		<title>Let&#8217;s Rock!</title>
		<description><![CDATA[At one of the more lively networking meetings that I attend (and even help run as it&#8217;s based in Buxton where I live), a visiting presenter suggested that it would be a good idea to mention in my blog that in my spare time, I play the bass guitar in a local rock band, Twisted [...]]]></description>
		<link>http://auditelconsultants.co.uk/nigelcollins/2010/11/23/lets-rock/</link>
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		<title>Switching Energy Suppliers &#8211; Common Misconception</title>
		<description><![CDATA[Consumers will welcome the move by Chris Huhne to enforce energy suppliers to give 65 days notice of price rises in energy tariffs as reported last week in Utility Week http://www.utilityweek.co.uk/news/uk/electricity/huhne-warns-energy-firms-over.php However, FDs and business owners of commercial organisations are often under the mis-conception that switching energy suppliers is as easy as with their home [...]]]></description>
		<link>http://auditelconsultants.co.uk/nigelcollins/2010/09/27/switching-energy-suppliers-common-misconception/</link>
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