- Auditel Consultant:
- Nigel Collins
Met Police spent £35,000 on 115,000 calls to the speaking clock
19 Jan 2012 | Filed under: TelecommunicationsReported in the Daily Telegraph along with £200,000 on Directory Enquiries. I doubt any Auditel clients would find themselves in this situation of runaway Directory Enquiries or Speaking Clock charges as our detailed exception reporting will have picked this up before it got out of hand. Where problems occur with example, Premium Rate calls, (what [...]
Broadband Speed Map from OFCOM
06 Jul 2011 | Filed under: TelecommunicationsIf you’ve ever been disappointed that your Broadband speed is nowhere near the ‘up to’ speed quoted by your ISP, a means of benchmarking broadband speed is now available. On Monday, OFCOM launched the UK’s first interactive map of fixed Broadband (or ADSL), using actual data provided by communications providers about the UK’s broadband infrastructure. The [...]
Everything Everywhere
30 Aug 2010 | Filed under: TelecommunicationsThe new company formed following the merger of T-Mobile and Orange is making some rapid changes. We have it on good authority that from some time in October, if you drop a call whilst with T-Mobile, your mobile device will, if the T-Mobile signal is weak or non-existent when you redial, seek to connect to [...]
iPhone Signal Strength
09 Jul 2010 | Filed under: Business Tips, TelecommunicationsApple has denied a design fault in the antennae of the iPhone 4 and has blamed instead the formula used to calculate signal strength. Link to article I was thinking of getting an iphone but have put on hold – it’s a expensive device so I may stay with my Blackberry. If you are offered a ‘free’ [...]
BT Business One Plan
04 Dec 2009 | Filed under: TelecommunicationsBT’s new Business One Plan package has attracted quite a bit of interest and may attract some customers back to BT. The question is, how do you really know whether it’s right for your business, given the complexity of analysing even the simplest of telecoms tariffs. As Auditel consultants, we know that the devil is [...]
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