- Auditel Consultant:
- Nick Beaumont-Jones
The future for used Christmas trees?
05 Jan 2011 | Filed under: Industry Comment, SustainabilityAs Twelfth Night approaches many of us will be taking down our Christmas decorations very soon. So this piece from the latest issue of Utility Week couldn’t be more timely: Major power firms including Eon, RWE, Alstom and Drax are working on a project which could eventually turn Christmas trees into more viable biomass. The research, which [...]
Are you spending much more than you think on those 08 calls?
20 Dec 2010 | Filed under: Industry CommentMany of my clients were unaware of how much they were spending on supposed low cost calls to numbers starting with 084. One large client spends 50% of all their call charges on NGNs (non-geographic numbers). Far from being a cheap way to make calls, many can cost more than 11p per minute from a [...]
How does your energy supplier stack up for customer service?
10 Dec 2010 | Filed under: Industry Comment, ProcurementConsumer Focus has today launched a new league table to help consumers decide which energy supplier will give them the fewest problems or best handle any problems that arise. The new rankings are based on the most comprehensive energy complaints data available and will be published every quarter. The performance guide, which is based on [...]
Some nerdy facts about communications in the UK
03 Dec 2010 | Filed under: Industry CommentOfcom have released some interesting stats about how we use communications in the UK: Telecommunications revenue in the UK is dropping – 3.1% between 2008 and 2009, in line with the rest of the world. This is due to a number of factors, not least of which is the move from fixed line to mobile [...]
Lowering the cost of data connections on your smart phone when abroad
03 Dec 2010 | Filed under: Industry CommentAs smart phones take a growing slice of the mobile phone market we can expect to see networks reducing their rates for data connections while roaming abroad. Now Vodafone has said it will make it cheaper for UK customers to use their smartphones when travelling in Europe, say the BBC. UK customers who travel occasionally [...]
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- The future for used Christmas trees?
- Are you spending much more than you think on those 08 calls?
- How does your energy supplier stack up for customer service?
