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VOIP For Beginners

November 4, 2009

VOIP is a growing area of telecommunications in 2009 – in spite of the economic situation. Small businesses are following the trend to take advantage of VOIP technology now that many of the quality problems have been overcome. The following blog from VOIP News (www.voip-news.co.uk) should be of interest to anyone thinking about upgrading their telecoms systems but lacking the knowledge to take the first steps.

“You don’t have to be a rocket scientist to understand VOIP, but it might help.Voice Over Internet Protocol is used by millions throughout the world and many of its users don’t even know it. That’s because the customers know it by their server’s name, not by the industry terminology. Larger companies like Skype and Vonage and numerous smaller companies are providing subscribers with inexpensive phone services so most pay no attention to the man (or, in this case, technology) behind the curtain.

“VOIP uses protocols to make the connections between calls. This means that instead of using the same physical lines that the traditional telephony uses, VOIP comes to the caller via the broadband service that the computer uses – much like the emails that come in.

“The best thing about VOIP is that it costs so much less to use than traditional telephone services. Because it uses the protocols, subscribers can call anywhere in the world for just pennies a minute. With these kinds of prices it’s no wonder that people are flocking to the service – even if many don’t know what it is.”

When this blog appeared a couple of years ago, many businesses were staying away from the service due to reports of poor quality. However, this problem has been pretty well cleared up and quality is now as good as any landline. And set-up costs have also come down.

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