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	<title>Kien Lac</title>
	<link>http://auditelconsultants.co.uk/kienlac</link>
	<description>Just another Auditel Consultant Blogs weblog</description>
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		<title>Article &#8211; A Strategy for Financially Stable Care Homes</title>
		<description><![CDATA[Kien Lac of Auditel has written in August&#8217;s edition of Nursing and Residential Care. NRC_13_8_398_401_Management profit Source: Nursing and Residential Care Journal www.nursingresidentialcare.com]]></description>
		<link>http://auditelconsultants.co.uk/kienlac/2011/10/12/article-a-strategy-for-financially-stable-care-homes/</link>
			</item>
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		<title>SSE shakes up the UK power market</title>
		<description><![CDATA[SSE has announced bold moves to improve the liquidity of the UK power market by auctioning all of its electricity output and purchasing all of its electricity requirements in the day ahead market. The company is the first of big six to break ranks over the way it manages its electricity trading.Its initiative will begin [...]]]></description>
		<link>http://auditelconsultants.co.uk/kienlac/2011/10/12/sse-shakes-up-the-uk-power-market/</link>
			</item>
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		<title>British Gas fined £2.5m over complaint handling</title>
		<description><![CDATA[British Gas has been fined £2.5m by the regulator Ofgem for the way in which it deals with customer complaints. Ofgem ruled that the company had failed to reopen complaints when customers said they had not been resolved. It added that British Gas had not provided customers with key details about help they could get [...]]]></description>
		<link>http://auditelconsultants.co.uk/kienlac/2011/07/29/british-gas-fined-2-5m-over-complaint-handling/</link>
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		<title>Top ten tips to cut your business energy costs</title>
		<description><![CDATA[With continuing high oil prices, the uncertainties over the the Middle East and nuclear concerns since the disater in Japan, wholesale energy prices have soared in the last six months, with little signs of it coming down any time soon. The major energy providers have steadily passed these price increases on to business customers, many of whom face energy [...]]]></description>
		<link>http://auditelconsultants.co.uk/kienlac/2011/07/14/top-ten-tips-to-cut-your-business-energy-costs/</link>
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		<title>Plan to cut Whitehall buying costs after Green review</title>
		<description><![CDATA[Just read this BBC News article about government plans to centralise the purchasing of goods and services to save £3bn following the Philip Green Review: http://www.bbc.co.uk/news/uk-politics-13631978 The big surprise is that it has taken a year to report on something that most people already knew, and proposes a solution that most sensible organisations in the [...]]]></description>
		<link>http://auditelconsultants.co.uk/kienlac/2011/06/03/plan-to-cut-whitehall-buying-costs-after-green-review/</link>
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		<title>A Competitive Water Market for Businesses</title>
		<description><![CDATA[In a move that could be included in this autumn&#8217;s Water White Paper, the government is considering letting all businesses in England choose their water supplier, and joining with Scotland to create a single water market for Great Britain. The plan, which would require primary legislation, would see the Department for Environment, Food and Rural [...]]]></description>
		<link>http://auditelconsultants.co.uk/kienlac/2011/05/20/a-competitive-water-market-for-businesses/</link>
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		<title>Auditel At the Care Show Bournemouth &#8211; Eliminating Financial Waste in Care Homes</title>
		<description><![CDATA[The care sector is facing huge challenges at the current time. Stagnant revenue growth and increasing costs are squeezing profitability for many care providers. At the Care Show, Bournemouth International Centre, 29th and 30th March 2011, Auditel Cost Management Consultants Kien Lac and Terry Crouch will discuss how to tackle spiralling costs and ultimately sustain [...]]]></description>
		<link>http://auditelconsultants.co.uk/kienlac/2011/03/15/auditel-at-the-care-show-bournemouth-eliminating-financial-waste-in-care-homes/</link>
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		<title>Care homes operator on the brink of collapse</title>
		<description><![CDATA[Southern Cross Healthcare, Britain&#8217;s biggest care homes provider, today begged the Government for support to help it survive as its finances reached crisis point and it warned its rent burden was &#8220;unsustainable&#8221; after state funding was slashed. The company that looks after more than 31,000 elderly Britons has been squeezed by higher rent demands from [...]]]></description>
		<link>http://auditelconsultants.co.uk/kienlac/2011/03/15/care-homes-operator-on-the-brink-of-collapse/</link>
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		<title>Mobile phone call charges to tumble</title>
		<description><![CDATA[The big mobile phone companies currently charge more than 4p a minute to connect calls from other firms but this will fall to less than 1p a minute by April 2014. The cost of calling mobile phones from other networks and landlines is set to become cheaper after Ofcom imposed a reduction in charges. The [...]]]></description>
		<link>http://auditelconsultants.co.uk/kienlac/2011/03/15/mobile-phone-call-charges-to-tumble/</link>
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		<title>Centrica heads for record profits under watchdog&#8217;s critical gaze</title>
		<description><![CDATA[Centrica, the owner of British Gas, is expected to announce its highest ever annual profits this week, bringing in £5m per day &#8211; when some consumers are struggling to pay their bills. City forecasts predict that Britain&#8217;s leading energy company will announce pre-tax profits of £2bn, up 30pc on the previous year. The high profits [...]]]></description>
		<link>http://auditelconsultants.co.uk/kienlac/2011/02/25/centrica-heads-for-record-profits-under-watchdogs-critical-gaze/</link>
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