• Auditel Consultant:
  •  Jack Pokoj

Beware of Energy contracts!

22 Sep 2009 | Filed under: Energy

Ofgem are concerned that suppliers may change their terms and conditions in the run up to Jan 1st to avoid some or all of the new licence conditions. These are the ones that were originally going to ban ‘rollover’ contracts but following lobbying by the energy companies, have been much watered down. The changes include removing misleading statements on the ‘renewal letter’, making automatic renewals 12 months max and giving customers a cooling off period. Watch this space!

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