This week we see the importance of getting the little things right. Last weekend The Feathers Hotel Group, based in the North West of England counted the cost of a poor internet connection, when an unnamed Formula 1 team checked out of their hotel and into a rival property just a few doors away. This [...]
It appears to be that time of year again. The non-existent summer has come to an end, and now we are all looking forward to the long, wet, dark, and bitterly cold months ahead. Call me a cynic, but I think that the British secretly look forward to September because it means that the game [...]
One of the more entertaining news stories of the Summer has been the cost-cutting actions taken by FC Barcelona. The Spanish and European champions, and one of the biggest clubs in world football announced over the summer that they were going to have to tighten their purse strings. The club are £400 million in the [...]
I am now working in “the cloud”, floating “on high o’er vales and hills”, for those of a literary bent. Well, actually, not quite- I’m in a Dropbox or, at least,this document is in a folder stored in a Dropbox. That means it has two existences: one here on my desktop, where I can access [...]
In my dealings with prospective and actual clients, many people express concern about their energy bills. “Can you do something about my electricity and gas prices?” Well of course, we can and do, not only reducing tariffs but analysing usage, advising on correct pricing profiles etc… However, many businesses seem to be unaware of other [...]