Multinational companies waste billions sourcing telecoms
February 1, 2010
The world biggest companies are throwing away billions of pounds because they are not very good at sourcing and managing their telecoms services.
As convergence of voice and data accelerates telecoms services contracts take on a broader and more critical role.
A report by Forrester Research for telecoms sourcing consultancy Hudson & Yorke said 80% of all telecoms sourcing projects are inefficient.
The report, which is the result of a survey of 81 multinational companies, said companies could reduce telecoms costs by 20%.
A major part of the problem is a lack of management after contracts are signed.
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