Auditel Consultant:
Adrian Burton

Energy Companies Retrospective invoicing horrors

13 Jul 2010 | Filed under: Uncategorized

It’s becoming clear that all the major energy companies are keen to claw in every penny they can in these hard times, which is why they have set up teams whose remit is to go back over business energy bills for up to 6 years. At Auditel we have seen a number of cases in which these teams are generating new bills for old, and claiming tens of thousands of pounds from their business clients. The good news is that these bills are frequently wrong for a wide range of reasons so, if you know what you’re doing, you can get them reduced or even cancelled. At Auditel, of course, we do know what we’re doing and have good contacts and relationships with all the major energy suppliers so have had great results for our clients caught in this trap.

One example this year was a food distribution company who received a final bill for a site they had moved out of 15 months previous. The bill was demanding just over £32,000 based on the fact that the energy company had misread the meter for the 5 years our client was in the building. After much negotiation with the energy company we were able to halve the final bill the client ended up paying.